Recently, partners from multiple countries, including Turkey, Serbia, Kazakhstan, and Brazil, have sent letters of gratitude, praising the professional dedication and warm service of Zoomlion's overseas service engineers.

In Turkey, a client expressed in their letter that Zoomlion's service engineers have long provided professional support, ensuring the stable operation of their business. During a recent emergency equipment upgrade, service engineer Zhao Feng promptly traveled a long distance to the site upon receiving the request and efficiently completed the task. The client commended his quick response, professional attitude, and reliable technology, which laid a solid foundation for long-term mutual trust.

In Serbia, during a critical lifting task, service engineers Wang Yu and Li Long demonstrated exceptional technical skills and a sense of responsibility, standing shoulder to shoulder with the client. Their rapid response, solid expertise, and willingness to work tirelessly ensured the equipment's round-the-clock high-efficiency operation and provided strong support for complex on-site lifting tasks. The client expressed deep appreciation for their professional competence and dedication.

In Kazakhstan, the client particularly praised Zoomlion's overseas service system for its precise equipment selection and timely delivery. The client noted that Zoomlion's reliable support has become a solid backing for their company's continuous and stable operations. Service engineer Zhou Jiakang consistently responded swiftly with a professional attitude, patiently and meticulously communicated, and efficiently resolved multiple urgent issues, allowing the client to truly feel Zoomlion's "customer-first" service philosophy.

In Brazil, an emergency technical support case earned high praise from the client for the team of service engineers Duan Yuhao, Wang Bin, and Xu Yongjun. They remained on-site for several consecutive days, providing rapid, focused, and professional solutions, fully demonstrating Zoomlion's service warmth and professional excellence. Following this service experience, the client expressed not only confidence in Zoomlion's equipment quality but also deep trust in the company's service.

Zoomlion will continue to uphold the principle of "customer-first," continuously upgrading its global service network, empowering global clients with professionalism and enthusiasm, and co-creating a new vision of mutual success.