
Recently, Zoomlion Foundation Construction launched the Indonesia stop of its 2025 Global Service Tour. Centered around customer needs, this service initiative is dedicated to providing comprehensive, high-standard professional services to further strengthen cooperative relationships and enhance the recognition and influence of its "Service tour more than you care" service brand in the Southeast Asian market.
With its highly transparent policy environment, trade liberalization, and open business climate, Indonesia has become a major hub for the regional economy and is one of the key markets in Zoomlion Foundation Construction's strategic layout for Southeast Asia.
The initiative is structured around five core components—customer visits, equipment maintenance, operator training, troubleshooting and resolution, and spare parts supply—all aimed at delivering a higher-value customer experience through systematic and meticulous service. During the tour, Zoomlion's professional team visited dozens of key clients, comprehensively inspecting and maintaining nearly 50 units of equipment and performing technical modifications and upgrades based on customer requirements. Service personnel worked on-site to conduct detailed assessments of equipment conditions and engaged in face-to-face discussions with clients, carefully listening to and recording their practical needs and suggestions for improvement.
Concurrently, the team provided professional training for equipment operators, covering topics such as safe operation, routine maintenance, and preliminary troubleshooting, thereby conveying Zoomlion's professional expertise and rigorous standards to the clients' operators. Their efficient, practical, and dedicated service earned unanimous praise from clients. During the initiative, Zoomlion also signed multiple spare parts supply contracts with clients, laying a solid foundation for future long-term cooperation.
This service tour in Indonesia is not only an important measure for Zoomlion Foundation Construction to fulfill its global service commitment but also a key step in implementing its "globalized and digitalized" overseas strategy. Zoomlion Foundation Construction will continue to deliver its "customer-centric" philosophy to global customers through high-quality products and full life-cycle services, further strengthening its brand influence in the international market.